FAQs

What types of products do you sell at UrbanTechs?
We offer the latest in tech gadgets including smart watches, wireless earbuds, home and kitchen tech, beauty tools, and more — all at unbeatable prices.

Are your products original and brand new?
Yes! All our products are 100% original, brand new, and quality checked before shipping.

How long does delivery take?
We deliver nationwide across Pakistan within 2–5 business days, depending on your location.

Do you offer Cash on Delivery (COD)?
Absolutely! We offer Cash on Delivery all over Pakistan.

How can I track my order?
Once your order is shipped, you’ll receive a tracking number via SMS or email. You can also track your order directly from our website.

What if I receive a damaged or faulty item?
No worries — we offer easy returns and exchanges. Just reach out within 7 days of receiving your product, and we’ll sort it out. Please record a video while opening the package for a smooth claim process.

Do your smart gadgets work with all phones?
Most of our gadgets are compatible with both Android and iOS. Specific compatibility details are always mentioned in the product description.

How do I contact customer support?
You can reach us via email, phone, or WhatsApp from 10 AM to 10 PM every day except Sunday.

Are there any hidden charges?
None at all. The price you see is the final price — no hidden fees.